A software solution to enable rail users with disabilities access public transportation in the same manner as the general travelling public.
No Passengers Left Behind. It helps empower station and train staff and make booking rail assistence not a big deal.
To make every rail journey you take as stress-free as possible. Our trusted technology means you can let station staff know your exact accessibility needs.
We have made a website that tracks disabled rail users in real-time as they travel on trains. Users create a user profile with their name, photo and special requirements, which is then sent to station staff, who are kept updated on the location of the passenger and notified there is a delay, change of platform or missed train. Both passengers and staff can also use the app to message each other
Find the answers for the most frequently asked questions below
We send you an email to say we have got your request. We send your request to the train company who will check everything is OK with it. For example, is the station accessible for your needs? If it is, they will book your assistance and make arrangements with their staff. You will get an email tell you that your assistance is booked.
You will be sent a confirmation email. Please remember your assistance is not guaranteed until you have had your confirmation email.
Send a mail regrding that/ cancel feature!